Security Information

How Secure is online banking at Normal City Employees Federal Credit Union?
Naturally, security is a significant concern to Internet users. Normal City Employees Federal Credit Union is connected to the Internet in a way that keeps all the credit union’s internal systems and member information away from prying eyes. We have used every precaution to protect your accounts. Every bit of information sent or received is encrypted, making it unreadable during transmission. We also have a firewall protecting the credit union’s host computer. In addition to the systematic precautions that we have taken to ensure information security, your Normal City Employees Federal Credit Union password ensures that you are the only authorized user with access to your account information. Be sure to change your password every six months or so to ensure its integrity. Keep your password in a secure place and do not reveal it to anyone. No one at Normal City Employees Federal Credit Union will ever ask for your password.

Can I have access to my spouse’s/children’s accounts while logged in to my account?
You should be able to transfer among all accounts on which you are a joint owner. If an account on which you are a joint owner does not show up on the “transfer” screen, please call us at 433-3408 and we will correct this.

Is there a fee to use online banking at Normal City Employees Federal Credit Union?
No, there is no fee.

What type of browser do I need to access the site?
It is recommended to use the latest version of your current browser, we suggest Internet Explorer or Town of Normal Intranet – Mozilla Firefox.

How do I get a Normal City Employees Federal Credit Union password?
E-mail Credit Union Committee or call 433-3408.

Do I need to install any special home banking software?
No, all you need is a PC and an internet service provider. If you currently have internet access you will be able to access your accounts on our Internet web site.